1. Introduction
ZypoVPN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VPN service. Please read this privacy policy carefully.
By using ZypoVPN, you consent to the data practices described in this policy. If you do not agree with the data practices described in this policy, you should not use our service.
2. Information We Do Not Collect
ZypoVPN is built with privacy as a core principle. We do not collect, store, or log:
- Your browsing history or websites you visit
- Your traffic data or content of your communications
- DNS queries made while using our service
- Your connection timestamps or session duration
- Your IP address when connected to our VPN
We believe in a no-logs policy, which means we don't track what you do online when using our VPN service.
3. Information We Collect
To provide and improve our service, we may collect the following limited information:
3.1 Account Information
When you create an account, we collect:
- Email address (for account creation and communication)
- Payment information (processed securely through third-party payment processors)
- Account credentials (stored securely using encryption)
3.2 Service Usage Information
We may collect aggregated, anonymized data about:
- Server load and performance metrics
- General connection statistics (without identifying individual users)
- App version and device type (for compatibility purposes)
3.3 Technical Information
We may automatically collect certain technical information, including:
- Device information (operating system, device model)
- App version and crash reports
- General location data (country-level, for server selection)
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our VPN service
- Process your payments and manage your subscription
- Send you important service updates and notifications
- Respond to your inquiries and provide customer support
- Detect and prevent fraud or abuse of our service
- Comply with legal obligations
5. Data Security
We implement industry-standard security measures to protect your information:
- Strong encryption protocols for data in transit
- Secure storage of account information
- Regular security audits and updates
- Access controls and authentication measures
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
6.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our service, such as payment processors and cloud hosting providers. These providers are contractually obligated to protect your information.
6.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas. However, due to our no-logs policy, we typically have no user activity data to provide.
6.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.
7. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you
- Correction: You can update or correct your account information at any time
- Deletion: You can request deletion of your account and associated data
- Opt-out: You can opt out of marketing communications
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve our website and service
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
9. Children's Privacy
ZypoVPN is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: tech@zypovpn.com
Phone: +1 825 734 8155
We will respond to your inquiry as soon as possible.
13. Compliance
ZypoVPN is designed to comply with applicable privacy laws and regulations, including but not limited to GDPR, CCPA, and other regional data protection requirements. We are committed to maintaining the highest standards of privacy protection.
Last Updated: January 2025
